eCommerce Technical Support
Our top-tier eCommerce Tech Support adeptly tackles…
Technical GlitchesSecurity ConcernsPlatform OptimizationPayment ProcessingCustomer Support Integration
We simplify tech hassles, freeing you to focus on core business goals.
We’re In Business
10+ Years
In-House Expertise
80+ Ninjas
Ads Spend Managed
$45+ Millions
Revenue Generated
$3.73+ Billions
Regularly update your eCommerce store to ensure that it is secure, stable, and up-to-date with the latest features, and to fix any known bugs and vulnerabilities. Purple Cow regularly updates your eCommerce software with the latest features to improve the overall user experience and functionality of the platform. Besides, we also address known security vulnerabilities to protect against potential hacking attempts or data breaches, ensuring your businesses stay competitive and attract more customers.
Upgrade your eCommerce platform to a newer version, with new features and functionalities from time to time. We at Purple Cow always upgrade your eCommerce to newer versions to ensure that your online store is compatible with new technologies and third-party integrations. Apart from performance optimization, improved customer engagement, and scalability of your online store, our upgrades allow your business to stay current with industry trends and best practices.
Regularly update any third-party plugins and modules used on the eCommerce platform, to avoid compatibility issues and potential security threats. Purple Cow frequently updates third-party plugins and modules for you to take advantage of the latest features and improvements that help the overall functionality of your eCommerce store. Protecting the data and customer information, our updates also help to fix any known bugs and glitches that may affect the performance of the eCommerce platform.
Test the eCommerce platform with different browsers, devices, and operating systems to ensure that it is compatible with a wide range of environments. Purple Cow’s compatibility testing services ensure that your eCommerce website or store is functional across multiple operating systems by identifying and resolving any issues related to platform compatibility. Additionally, we also ensure that your eCommerce platform is mobile-friendly and responsive to different screen sizes for customers to have a seamless experience regardless of the device they use.
Have a disaster recovery plan in place to quickly restore your eCommerce business operations and minimize the downtime during unwarranted events of disaster. Purple Cow’s disaster recovery services ensure that critical data and customer information is backed up and protected in the event of a disaster or data loss. Our professional disaster recovery experts help plan and implement a disaster recovery strategy tailored to the unique needs of your eCommerce store and also minimize the impact of disruptions with regular testing and updates.
Upgrade your eCommerce platform’s infrastructure and code quality to improve your site’s health and reap many other benefits. Whether it is Magento, Shopify, or any other eCommerce marketplace, we improve your store’s code structure and many other features that require improvement to fetch the benefits of modernizing your eCommerce store. Our dedicated developers always help you find the right set of technologies to upgrade your store and boost sales.
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Uncover Expert Insights in Our eCommerce Tech Support Blogs.
Posted on Nov 21, 2023
In the ever-evolving world of eCommerce, data security is paramount.
Posted on Nov 11, 2023
In the fast-paced world of eCommerce, preparing for the worst is not just a good practice; it's essential for business survival.
Posted on Oct 31, 2023
The eCommerce landscape is in a constant state of evolution, with new technologies continually reshaping the way businesses operate and how customers interact with online stores.
Posted on Oct 30, 2023
Augmented Reality (AR) has been steadily shaping the future of eCommerce, transforming the way shoppers interact with products online.
Posted on Oct 24, 2023
In today's digital age, where online shopping has become the norm, protecting customer data is paramount for eCommerce businesses.
Posted on Oct 2, 2023
In the realm of B2B eCommerce solutions, the paramount concern is the safety and security of transactions.
Posted on Oct 1, 2023
In the fast-paced world of eCommerce, staying ahead of the competition is not just a goal; it's a necessity. One powerful way to achieve this is through code enhancements for your eCommerce store.
Posted on Oct 1, 2023
Welcome to the dynamic and competitive world of eCommerce, where success hinges on a delicate balance of factors.
Posted on Sep 25, 2023
In today's digital age, where eCommerce has become the lifeblood of countless businesses, ensuring robust data security is paramount.
Posted on Sep 18, 2023
In the fast-paced world of eCommerce, staying ahead of the curve is not just a preference; it's a necessity.